Full Time Accounts Receivable Representative
NO EXPERIENCE REQUIRED WILL TRAIN THE RIGHT CANDIDATE!
Compensation : Wages+Bonuses+Benefits(Largely bonus driven community, the harder and more efficiently you work the more you make.) Growth: We are a growing company and as we grow we expect you to as well, which is why your growth potential is never limited. Our History: A 52 year-old financial services firmbased in Burbank, with our average employee length exceeding 12 years.Over the years we have acquired multiple competitors in pursuit of company wide growth, while maintaining excellent customer service and climbing the ranks in the industry.
We are looking for reliable employees able to collect on receivable accounts. You will be responsible for recovering past due accounts. This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed.
Responsibilities and Duties
Keep track of assigned accounts to identify outstanding debts
Plan course of action to recover outstanding payments
Locate and contact debtors to inquire of their payment status
Negotiate payoff deadlines or payment plans
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with debtors when possible to avoid future issues
Update account status and database regularly
Alert superiors of debtors unwilling or unable to pay when necessary
Comply with requirements when legal action is unavoidable
Qualifications and Skills
Experience as collector
Experience in working with targets and deadlines
Knowledge of relevant legal requirements
Working knowledge of MS Office and databases
Excellent communication and people skills
Apt in negotiating and persuading
Ability to be polite and compassionate without lacking confidence
High school diploma is preferred