14 Jun 2018

Part Time Sales Associate

PrAna –  Manhattan Beach, California, United States

Job Description

Overview of prAna:

prAna is an ancient Sanskrit word for breath, life and vitality of the spirit. We are honored to borrow this word as our company name, as it lifts our aspirations and helps guide our actions towards a socially mindful and environmentally sustainable organization.

We started back in 1993 in Carlsbad, California and we continue to grow and resonate with like-minded people; climbers, surfers, athletes of all flavors, yogis, artists and free spirited folks around the world.

Our apparel and accessories are thoughtfully designed and built to last, for sport, life, travel and adventure. It is our hope that when people wear prAna, they can feel the intention and passion that is woven into everything we make and everything we do.

Overview of the Position:

The Sales Associate is a key member of the store team that delivers exceptional customer service and sells prAna merchandise to achieve store’s sales goals.

Essential Functions and Responsibilities:

I. Sales and Service

Deliver helpful, knowledgeable and friendly service in person and other means such as phone or mobile devices, as per the prAna service standards

Welcome prAna customers when entering the store; build rapport and connection

Assist customers with finding merchandise and go above and beyond to create an exceptional shopping experience; recommend product that may satisfy their needs and maximize store sales

Know and embrace prAna’s return policy “We Stand by Our Goods”

Assist customers with special orders, exchanges, returns and in-store orders from prAna.com

Proficiently utilize the POS system for sales transactions

Provide accurate and current information about prAna products; seek information and follow up with customer, if needed

II. Product

Receive, tag, fold, steam and put away product in an organized fashion

Replenish product on the floor

Acquire and apply in-depth knowledge of prAna apparel each season, including fit, fabric and intended use of each product

Follow inventory control and loss prevention procedures

Participate in conducting physical inventory at store

III. Store Environment

As assigned, assist with product and visual merchandising in the store to drive sales and create an exceptional and consistent customer experience with the prAna brand

Perform store housekeeping tasks to maintain a clean and organized store (e.g. empty trash and recycling, clean break area, clean washrooms, clean change rooms, etc.)

IV. Marketing

As assigned, assist with marketing efforts in areas including but not limited to events, social media, visual merchandising and assist with the execution of the rolling 3-month store marketing calendar

Required Skills

Required Experience
Education and Experience Requirements

No experience required; retail sales or customer service experience in specialty retail and outdoor, active apparel a plus

High school diploma or equivalent required

Must be minimum of 18 years of age

Experience in specialty retail and outdoor, active apparel highly preferred

Experience in yoga, climbing, surfing and/or travel a plus

Travel and Schedule Requirements

Must have availability to work required part-time or full-time schedule with flexibility to accommodate staffing and business needs including weekdays, evenings, holidays, weekends, coverage for last-minute staffing needs

Must have ability to occasionally work offsite for special events and marketing activities; requires reliable transportation and valid driver’s license

Must be able to perform essential functions of position with or without reasonable accommodations.

**Please note: All candidates will be subject to a pre-offer background check which may include, depending on position requirements, criminal history, credit history, driving record, employment verification, education and reference check.

This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position’s scope and function in the company.

EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Sex/Sexual Orientation/Gender Identity/Age

Job Categories: Sales. Job Types: Part Time. Salaries: 20,000-40,000.


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